Flooring Reviews

G B.

Extremely Satisfied

Our installers were Ling & Ninzi. They did an excellent job and were very personable

Gregory T.

Extremely Satisfied

I

G B.

Extremely Satisfied

Our installers were Ling & Ninzi. They did an excellent job and were very personable

Gregory T.

Extremely Satisfied

I

Carol V.

Extremely Satisfied

I thought the communication about the job in advance was extremely good. My daughter reports that she was extremely satisfied with the installation except could have done a better job with the cleanup.

Larry P.

Extremely Satisfied

Great installers. Very informative about process. Very helpful with furniture moving to finish job. Would ask for same installer next time.

Colleen P.

Extremely Satisfied

The team that installed our carpet were friendly and professional. They arrived when scheduled and called before coming. They were quick, precise, detail oriented and neat. They even vacuumed the floor after removing the old carpet and padding. To describe the service in one word....Excellent!

Janet C.

Extremely Satisfied

The two very nice men arrived on time, worked efficiently, communicated clearly and left a beautiful new floor. Excellent job!

Colleen P.

Extremely Satisfied

If the carpet installers were on a five point scale, I would give them at least a seven. They were prompt, skilled, friendly and were finished sooner than I would have expected. Excellent!

Nicole V.

Extremely Satisfied

We had new carpet installed today by Crew2 through the Home Depot. Through the whole process they were good communicators (calling to set up install, calling to confirm 2 days in advance, and calling when 30 minutes out on the day of install). When arriving they looked at the space and then had me go out to the truck to confirm the carpet was correct. They were fast. Setting up, moving furniture, installing, and then clean up only took two hours for two bedrooms (and respective closets). Professional, curtious, and continuous stream of good communication. I would recommend this company and I will be happy to use them again for our future home renovations.

Virginia F.

Extremely Satisfied

Victor and 2 other young men installed new carpeting in our home yesterday. We were very satisfied. They arrived on time, worked efficiently, cleaned up thoroughly and were done in less than 3 hours. We have white painted baseboards in these rooms and I was concerned there might be some scuffing or dings but I have found none.

Mark D. & Linda L.

Very Satisfied

Hi Folks, we want to tell you what a fantastic job your workers Jose and Carlos did the other day on a carpet install at our home. From tearing out the old to putting in the new, they were fast, efficient and professional. We would definitely request their service again on future carpet projects. However, after they left, we noticed some minor damage to our storm door... If you could arrange to have someone fix this, it would be greatly appreciated. Thanks again

Anonymous

Extremely Satisfied

The Crew2 installers were very good

Deb L.

Extremely Satisfied

The two gentlemen that installed our bedroom carpet this morning did an outstanding job. They even arrived about 30 minutes early! They had the added task of moving a beast of a desk in and out of the room and it was completed without any problems. Great job, guys.

G B.

Extremely Satisfied

Our installers were Ling & Ninzi. They did an excellent job and were very personable

Troy G.

Extremely Satisfied

Best contractors in the Twin Cities!!!

Patrick H.

Extremely Satisfied

Z & D did an exceptional job at installing our carpet. Very bright room that needed seaming midway due to room size was a non-issue. They took their time and seams look great! Prompt, friendly, cleaned as they worked, took time to "walk the job" with me at completion to make sure I was satisfied. I am!

Danielle G.

Extremely Satisfied

Robert and his crew came to our home today to install our new carpet. They did a wonderful job! Robert was very professional and friendly. Everything looks fantastic, and they left everything clean and neat. Please pass along our thanks to him and the two others who were with him today. I would highly recommend him to others.

Gregory T.

Extremely Satisfied

I

Jeff G.

Extremely Satisfied

I wanted to write in and say the crew that replaced our carpet did a phenomenal job. Punctual, fast, and it looks great.

Marilyn C.

Extremely Satisfied

Crew2 knows what they are doing. Fast, efficient, professional. Will use them again.

Mary M.

Extremely Satisfied

Love the job they did

Anonymous

Extremely Satisfied

Very knowledgeable staff in the carpet section. Very timely and professional of Crew2 that came and laid the carpet

Melanie B.

Extremely Satisfied

Dear Crew 2 team, I wanted to provide you the highest possible feedback for the 8-day long installation work performed by Jim at my house these last 2 weeks. It was a huge work to accomplish and Jim got it done with a relentless dedication and exceeding all expectations about both the efficiency of execution and the artful finishing of his whole work. Jim was very friendly and also impeccably professional in his attitude. He was extremely reliable and with outstanding work ethics. He also went out of his way several times to match stair noses and quarter rounds to the colors of my house walls and floors. I really appreciated his trustworthiness and attention to details, and felt really glad to be able to benefit from his expert work for installing the new floor here. I had high hopes for this floor, and how it looks now exceeds what I was wishing for. The floor looks extremely beautiful, their execution was impeccable, in brief, I am truly thrilled! I would recommend Jim without hesitation to any friend who wishes to have hardwood floors installed. I am giving him a highest rating of 10/10; I even would give him 15/10 if that was allowed.. smile

Soha

Extremely Satisfied

Great service! Freddy did a good job installing our carpet! Thank you!

Kelley L.

Extremely Satisfied

Marty with Crew2 installed our carpet and did a great job. He was on time, professional, and got the job done quickly! A job well done.

Kelley L.

Extremely Satisfied

I wanted to let you know I was very impressed with Marty. He was on time and installed our carpet quickly and it looks great! Thanks for the great service!

Wanda & Randy B.

Extremely Satisfied

Our second carpet installation was finished Friday by Geraldo. I have not received an email to score him so I am taking this opportunity to do so as we move tomorrow...yea! This won't take long...DITTO! Everything I said about Luis and Angel also applies to Geraldo! I just can't say enough good things about how Crew2 has treated us... exemplary to say the least... Please thank your people for us. They are an extraordinary group.

Julie W.

Extremely Satisfied

The installers did a great job! Professional, courteous and conscience. I recommend my crew: Carlos, Carlos & Cody.

Zach K.

Extremely Satisfied

Our sales person at home depot ordered the wrong amount of carpet pad. Carlos noticed the error early on during the install process. He made a few calls, and said he would fix it for us. It was such a relief, as we are on a tight schedule to finish our basement. His attitude and professionalism was the best among anyone else who helped finish our basement. Thank you Carlos, Gracias!

Wanda & Randy B.

Extremely Satisfied

Luis & Angel were courteous, mannerly, friendly, knowledgeable, hardworking and helpful with questions. They were effective and efficient with no wasted time. Their work was outstanding and I am extremely satisfied. The ladies in the office, especially Diana, were just as friendly and helpful. Crew2 is the best I have ever dealt with and will return for their expertise.

Brian S.

Extremely Satisfied

The two-man crew got here at 10 AM and were out by 4 PM. In six hours they managed to move two rooms of furniture, remove the old carpet, install the new carpet, and replace the furniture. I wouldn

Ali

Extremely Satisfied

Crew2 was very easy to work with and friendly. Great customer service. They completed the project in a timely professional manner. We are very pleased with how the project was managed and executed. WE LOVE THE CARPET!!! Wow what a difference that made. Thank you so much and we will definitely use THD again for our next home improvement project. Thank you!

Anonymous

Extremely Satisfied

Crew2 did a great job, getting more carpet done shortly.

Tim T.

Extremely Satisfied

Carlos and his team were outstanding. Our job was new carpeting throughout the entire house. The guys did a beautiful job and were done much earlier than expected. Our home looks clean and brand new again. I'd highly recommend Carlos and his team. Very well done, guys - thanks so much!

Randy & Karen W.

Extremely Satisfied

Hector and Carlos did an excellent job. They called before coming, showed up on time, did the job in an timely manner and were very gentle on the walls and baseboard. The carpet and pad were installed very well and the rooms look great.

Linda Y.

Extremely Satisfied

I typically do not write reviews but for sure the installer did a good job even though they had bad reviews. Good job Crew2. Would recommend!!!!

Anonymous

Extremely Satisfied

Great job done by Crew2. Excellent job.

Rita E.

Extremely Satisfied

Our carpet was installed today and our installer called prior to give us a heads up, was extremely neat, did an awesome job. We are very satisfied. He was great letting us know what he was doing asking if we had any questions. Very professional!!!

Wendy B.

Extremely Satisfied

Very professional and knowledgable. Great work!

Robert B.

Extremely Satisfied

Did a fantastic job. Seams in carpet are perfect, left workspace very clean!! Would recommend them to anyone! Thank you !!!!!

Nancy B.

Extremely Satisfied

Jacek did an excellent job installing my new carpet. He said he works as if it was his own home and it shows.

Anonymous

Extremely Satisfied

We Love our carpet !! We had Crew2 here to install and these two guys are the Best !!!! They were here on time, super nice, did an awesome job. Whom ever gets assigned this crew, will be so happy

Anonymous

Extremely Satisfied

Matt and Crew2 were outstanding! And Rene at the store in Mishawaka, IN is the best sales and customer service rep that I've ever work with. Thanks to Rene and Matt, everything went smoothly.

Timothy L.

Extremely Satisfied

The installers did a great job! The seams they did were done perfectly, and not visible. They were great to work with, and cleaned up afterward. We are very happy with the job!

Nicole S.

Extremely Satisfied

We are so impressed with the quality of work from Crew2! The crew showed up on time to lay our carpet, were courteous and polite, finished in a reasonable amount of time, and cleaned up after themselves! We will definitely be referring them to others and using them again ourselves!

Anonymous

Extremely Satisfied

I just wanted to say that Joseph did a very good job putting in my carpet today. He was very friendly and professional, he had a good personality. Thank you for sending someone who knew what he was doing.

Mary N.

Extremely Satisfied

We are very satisfied with the Crew that came to [ADDRESS REMOVED] on Dec. 6th to install carpet on two levels. The installers arrived on time, they were very efficient and worked quickly. Communication was clear and all worksites were cleaned getting the old carpet out and cleaned up the new carpet after installed. The project was completed correctly! PLUS, the workers were polite and in good spirits as they worked! Thank you for your service! I was very impressed!

Karrie Iago

Extremely Satisfied

Julio and his crew did an AMAZING job!!! They were polite and curtious. The work they did on the 2 levels of carpet and an weird shaped staircase turned out so beautiful! I hope to work with them in the future

Gary B.

Extremely Satisfied

Regarding my carpet installation on December 1, 2018, the crew chief was Geraldo. I am extremely satisfied in that: they arrived ahead of the scheduled time, project was completed in a timely manner,communication was clear and through, worksite area was completely cleaned. Thank you Home Depot for hiring quality workers.

Steven K.

Extremely Satisfied

I was extremely satisfied with Crew2

Nicole M.

Extremely Satisfied

Amazed at the work done by these guys! They were very professional but personal, timely, and simply wonderful! My husband is never usually impressed by other peoples work, he could not say enough about this crew. It has been almost a week and I still walk around the house noticing perfection in every corner or edge. HIGHLY RECOMMEND!!!

Anonymous

Extremely Satisfied

We were VERY, VERY pleased with the Home Depot carpet and Crew2 installers. Santos and his crew (the installers) were absolutely fabulous. Extremely polite, conscientious, communicative and efficient! we have had carpet installed multiple times - the work by Crew2 and the Home Depot carpet are by far the best in product and service. They were excellent and we would happily use them again!

Jeff S.

Extremely Satisfied

I wanted to let you know that I was very pleased with Julio and Ramon when they came out to install carpet today. They explained to me that the carpet layout as it is would give me seams in high traffic areas and use more carpet in the process. That's the difference between experienced pros and average installers, the pros catch mistakes and enlighten customers beforehand. Inexperienced installers would have just installed according to the crappy layout and I would have been very unhappy! Thanks to Julio and Ramon!!! These guys are customer oriented pros. I will definitely be requesting Julio and Ramon back to install the carpet once I get this worked out with Home Depot.

Mike H.

Extremely Satisfied

Carlos's crew did an excellent job. They arrived early, worked hard and cleaned up all the mess. Crew2 was very polite and the communication was excellent. It's obvious they take pride in their work. Carpet looks fantastic.

Linda Z.

Extremely Satisfied

I am extremely pleased and appreciative of your nonstop work to remove old carpet and install 100 yards of new carpet in our home. Professional work with attention to seaming detail, polite and friendly, meticulous cleanup, and assistance with furniture moving: you guys did it all!! THANK YOU, Angel and Ramos, SO MUCH. You deserve a bonus and mileage compensation.

Nicole D.

Extremely Satisfied

I wanted to provide a outstanding review of Santos and his crew for work they did on our lower level carpeting... Santos and his crew did an absolutely incredible job! It was the best carpet installation we have ever had - and we have had quite a few! Santos and his crew were very polite, very organized, and very timely. They had excellent communication as well; they even called on their way over to our home to give us a heads up! Overall, my husband and I were very impressed with Santos and his crew and would HIGHLY RECOMMEND them to anyone. Thank you, Santos and to your crew members.

Michael & Rhonda E.

Extremely Satisfied

Just want to drop a line to let you know our carpet installation went wonderful. It started out with the team showing up 15 minutes early for the 2 PM appt. We answered the questions they had about our furniture and they went straight to work. They did an awesome job!

Jacqueline G.

Extremely Satisfied

Great job with your Crew, polite and friendly and right on time. Worked non-stop and cleaned up everything. Love the new carpet, thanks!

Kevin O.

Extremely Satisfied

Jonathan and his helper did a great job today installing carpet in my basement. They were diligent and hard working. Swept the floor really well before they laid the pad, carpet and stairs look great. Hauled off all the trash including my old carpet and both were very polite and friendly.

Anonymous

Very Satisfied

Crew2 are the greatest!

Kathy M.

Extremely Satisfied

Just writing in to say Thank You for sending me 2 wonderful gentlemen who installed my new carpeting. The work they did was backbreaking, but I could hear them talking and laughing as if their job was #1. After many hours of tough labor (trust me...my carpeting was in bad shape), they left with a smile. Sorry to say I don't remember their names, but they did introduce themselves upon arrival. The stress of all new carpeting was made easy with their help. I just wanted you to know about their great work, and I'm hoping I get them again in a couple weeks when the rest of my carpet arrives. Have a great holiday season, and again, thanks.

Alan S.

Extremely Satisfied

We just got our carpet laid for steps. The gentlemen that did it were outstanding and very customer orientated. I can't say enough about their work except "Excellent"

Alexandra V.

Extremely Satisfied

The Home Depot made it so easy to order and schedule an appointment. Crew2 did a great job instaling it, no baseboard damage or any wall damage. Thank you guys so much!

Katie W.

Extremely Satisfied

Roberto and Ricardo, who installed our carpet for Home Depot, were very professional and did an amazing job! They came on time, were very professional, made sure they had the correct materials, and quickly installed the carpet. My husband and I couldn't have asked for better people,to do it!! Home Depot is very lucky to have these guys working with them! Will use Home Depot again and ask for these to gentlemen for installers.

Terry C.

Extremely Satisfied

Jose and his crew were professional, prompt and courteous. They worked hard and did a good job, including cleanup, when they installed our carpet yesterday. We are "extremely satisfied."

Craig L.

Extremely Satisfied

I ordered carpet from Home Depot and was told my install company is Crew2... I decided to move forward and I have ZERO complaints! Richard and his partner were awesome!!! Professional, hard working, and fast. They called before coming as I was promised. They had me verify the carpet was correct. Then they went to work. Super clean job! They even vacuumed when they were done. Again, nothing but positive for my experience!!!!!!

Pete H.

Extremely Satisfied

Team of carpet installers were exceptional. Carlos, Carlos and Corey. Courteous, hard working, excellent job. Team Leader Carlos over communicated with us, the other two were super helpful....above and beyond expectations. Thank you.

Neal G.

Extremely Satisfied

Carlos and his team did a great job installing our carpet. They were fast while still providing a quality installation.

Anonymous

Extremely Satisfied

I got estimates from five different stores for my new carpeting. Home Depot was my choice because they gave me the most courteous service and gave me the price that was advertised in the paper. Everyone from the sales person, to the measuring tech, to the carpet installers, was friendly and very efficient. Crew 2 installed the carpet and they were very punctual and did an excellent job very quickly.

Anonymous

Extremely Satisfied

Very Pleased with Crew 2 and the installers. My install appointment was changed because the scheduler wanted to insure that I had the best crew possible to install my particular type of carpet. Not many businesses today would be so honest and know their employees so well. The two men that did the install were excellent. They were professional because they were knowledgeable about the product, polite, and worked very hard to make sure that I was pleased with the job they did. I would definitely ask for them again!

Ellen G.

Extremely Satisfied

My install is complete! No problems __ Rob did an excellent job!!!! Thank you

Steve S.

Extremely Satisfied

Although it was a small job, the guys did a nice install. Completely satisfied.

Paul O.

Extremely Satisfied

Victor & Miguel did an installation for us yesterday and did a wonderful job! They moved the larger furniture, tore out the old and installed new carpet & pad in 5 rooms and stairwell. In addition to being very competent they are extremely hard and efficient workers. I would have them back in a heartbeat.

Michael V.

Extremely Satisfied

I couldn't expect more! Carlos and his team were quick, prompt, courteous and did an excellent job. Seams? What seams? I'm highly impressed and looking for my next project to complete with you!

Dustin E.

Extremely Satisfied

You guys did an excellent job installing my carpet. Thanks!

CL R.

Extremely Satisfied

The installers of my carpeting did an excellent job. They were professional, polite, hard working and knowledgeable about how to install the particular carpet I had purchased. I would highly recommend these two young men, and they certainly represented Home Depot in a positive light.

Jake

Extremely Satisfied

We had Gabriel and Crew2 do the install. I want the same crew when we do our bedroom this coming spring. They were extremely professional and very courteous. The job they did was unbelievable. Thank you Home Depot.

Ronald M.

Extremely Satisfied

The crew called and gave us a time frame and showed up to begin work at time they had given to us. Was very polite and professional, addressed all concerns and answered all of our questions. We are extremely satisfied with the work that was performed they took they

Anonymous

Extremely Satisfied

The guys from Crew2, Leonel and Carl, did a very good job with everything. Left a little bit of debris from the install job but it wasn't a big deal at all. Carpet looks and feels great.

Larry B.

Extremely Satisfied

We had carpeting installed in our bedroom about 2 months ago. The installer was courteous and worked very efficiently. He finished the job quickly and cleaned everything up. Furniture was moved out and back in the room with care being taken not to scratch anything. We would highly recommend Home Depot and Crew2 to anyone looking for new carpet.

Judith O.

Extremely Satisfied

Outstanding, excellent, superb!!! Can

Tim A.

Extremely Satisfied

The carpet installation crew worked really hard and did a great job. They were willing to go the extra mile to do the job right. Much appreciated!

Anthony G.

Extremely Satisfied

Timely, efficient, courteous, and professional. Installed our carpet which looks fantastic!

Laura G.

Extremely Satisfied

We are extremely satisfied with the work that was done in our home. Timely arrival, professional work, and clean up. The installer was pleasant and courteous. I would definitely recommend Crew2. We will use them again for the rest of our floors.

Melissa M.

Extremely Satisfied

Both men was very friendly thorough and even helped me put my doors back on the bed rooms. Did a great job cleaning up the mess. You couldn't tell they was even at my house. The carpet looks and feels wonderful! I would definitely refer them to a friend. Great job!

Anonymous

Extremely Satisfied

We had Crew2, they were amazing, knowledgable and so fast. Our home has been completely changed with the new carpet and we owe it all to those 3 young men. I have told many people of our experience. World class!!

James P.

Extremely Satisfied

We had Carl and Leonel come out to install our carpeting today. We had something like 800 sq ft going in, replacing all the carpet in the house. So four bedrooms and a living room between two levels. From beginning to end both guys were quite friendly and respectful of our house. They got here about noon and ended up being here until eight at night! That was a little surprising, I actually thought they'd be done sooner than that, but the results were definitely worth the wait. I checked every corner, every transition, every closet - everything looked uniform and correct. No lumps, no ripples, no bunching in the corners or edges, no visible seams. Very very nice work. They also cleaned up after themselves well. Before they left they also made to move back the couple furniture items I couldn't really do alone. Overall it was a very good experience for us. Very happy with our new carpet.

Bev J.

Extremely Satisfied

Jose and his crew were great, did a wonderful job, very efficient. The crew worked well together and seemed to enjoy working together. We are very satisfied!

Diane P.

Extremely Satisfied

Once again Carlos and his crew did a fantastic job installing my daughter

Lisa H.

Very Satisfied

My installers did a great job. The called when they were on their way with an estimated time or arrival and were on time. They tore out the old carpet and pad and disposed of it. Their install looks flawless. They cleaned up when they had completed the job and vacuumed. They did leave one large piece of plastic the pad was wrapped in that they had filled with scrap and the vac bag in a back room. Overall I was pleased with the job they did.

Diane P.

Extremely Satisfied

Once again Carlos and his crew did a fantastic job installing my daughters carpet. I can

Anonymous

Extremely Satisfied

We had crew 2, they were amazing, knowledgable and so fast. Our home has been completely changed with the new carpet and we owe it all to those 3 young men. I have told many people of our experience. World class!!

Anonymous

Very Satisfied

Crew2 did a great job.

Anonymous

Extremely Satisfied

Carpet looks great, he did an awesome job installing it. Thank you very much!!!

Marcia S.

Extremely Satisfied

They did very good work. On time ready for work. Ask question when needed. We were very please with our carpet.

Marcia R.

Extremely Satisfied

The installers were friendly and very quick. They did an excellent job installing our carpet.

Anonymous

Very Satisfied

Overall we were Very or Extremely satisfied. We just noticed shortly after installing that a couple of stairs seem a little loose. I called Crew 2 and they have scheduled someone to come by and resolve. Once completed, we will give high marks and certainly use Home Depot again!

Anonymous

Extremely Satisfied

The Home Depot and the Crew staff all worked beautifully together. Very satisfied with install, would recommend this group for home remodeling.

Bob & Pam B.

Extremely Satisfied

Compliments to the Crew2 Team-Rick, Linda and Martin. They were very kind, conscientious, hard working and we are very pleased with their work and the expertise timing. There was a difficult circular staircase and it turned out great! This team deserves praise.