Flooring Reviews

Randy Z.

Extremely Satisfied

Six days ago your 2 man crew arrived to install our new carpeting. The early morning call to inform us they were on the way was very much appreciated. They arrived on time and after a brief introduction, went straight to work clearing the remaining furniture from the room. They quickly removed the old carpet and padding and began prepping the area. I assisted in the clean up by using our shop vac which made it go much quicker. I was extremely happy to see they took as much care as they did in preparing the room before bringing in the new pad and carpet. As I am a firm believer in doing it right the first time. The underlying surface has as much to do with the final look as the pretty stuff that you see and touch on the surface. We want to thank you and especially the 2 young men who did our job. The carpet looks and feels great.

Nancy M.

Extremely Satisfied

I appreciated the nice work, cleanup, and care taken not to mark my newly painted rooms at my condo. The guys who were sent to my home arrived on time and completed the work removing old carpet and installing the new carpet in a very professional manner. I appreciate their care taken on 3 bedrooms, hall, and stairs. Thank you. Just wanted you to know some good news, too many times we forget to say "thanks for a job well done"!

Vicky S.

Extremely Satisfied

I must say I am very happy with the carpet installation I had done in 3 bedrooms. The two guys who did the work arrived on time and were very fast. They worked their tails off to get things done and did a great job cleaning up! They were very polite, conscientious, and thourough. I would definitely do it again. smile

Jim K.

Extremely Satisfied

Jose, the carpet installer, and his junior co-worker expertly installed our 900 sq. feet of carpet in my family room, home office, hallways and stairs/landing. He installed the stair carpeting in the hollywood style replacing our waterfall style stair covering. The hollywood style provides a much classier, custom look. I will get Jose again to do all my bedrooms carpeting later this year.

Lloyd P.

Extremely Satisfied

The Crew2 was very neat, they were professional, they cleaned up, and I am very satisfied.

Diane W.

Extremely Satisfied

Excellent service, and the carpet looks great! The two installers were very professional, skilled and definitely knew what they were doing! Very organized and did a great job cleaning up!

Marc B.

Extremely Satisfied

Brian and his crew did one hell of a job installing the flooring. Was told it was a two day project, they did it all in one day. Ripping out old carpet and all. The clean up was exceptional.The crew was extremely friendly. Can't say enough good things about them.

Ken Y.

Extremely Satisfied

The hard working crew did a great job of installing our carpeting in a small 1400 sq. ft. condo with lots of furniture, moving it in and out; disassembling and reassembling some, and hauling out old carpeting. Special kuddos to crew manager, Santos Reyes, who is an experienced and talented leader.

Joe F.

Extremely Satisfied

Installer was extremely knowledgeable and competent. He needed to make several complicated cuts that turned out perfect. On top of that he was very friendly and fun to be around. We are very pleased with the project.

Therese M.

Extremely Satisfied

The installers were great. They really took care to do a splendid job. They were nice to work with and cleaned up well.

Linda H.

Extremely Satisfied

everyone that was involved with the project was GREAT! I love my new space --

Anne

Extremely Satisfied

They were wonderful to work with and I definitely will go to Home Depot for flooring again. It was a great experience. Thanks so much.

Dennis O.

Extremely Satisfied

The installer did a great job! He was very courteous and cleaned up the site very well. The floor is absolutely gorgeous.

Mary L.

Extremely Satisfied

The installers were excellent. Amazing job and done far faster than I ever thought possible.

Joy C.

Extremely Satisfied

Our flooring installers did an excellent job. They removed our bifold closet doors which were in need of repair. When they replaced the doors for us they fixed them and they now work better than ever. They went above and beyond our expectations.

Cindy G.

Extremely Satisfied

Old carpet out, new carpet installed, in less than 2 hours. Very professional.

Jodi N.

Extremely Satisfied

We installed carpet on the entire upper floor of our house (master plus 3 bedrooms, plus landing and stairs). It ended up being a very difficult and time consuming job because of the pattern in the carpet. The crew worked incredibly hard and stayed upbeat throughout the process. I feel they accomplished a 2 day project in one very long day. They were amazing!

Dan W.

Extremely Satisfied

They did a very great job. Very courteous, respectful and efficient.

Florence T.

Extremely Satisfied

Good crew, professional, friendly and more importantly, they did an excellent job, I'd recommend.

Larry G.

Extremely Satisfied

Super satisfied with installation, quality of product, and completion of project in a timely manner

Dale H.

Extremely Satisfied

Everything was very good. They did an excellent job and were very friendly. Thank you for everything!

Deb M.

Very Satisfied

We had a great team installing our carpet. They were friendly, couteous, and the quality of their work was excellent. Nice install team.

John E.

Extremely Satisfied

The installers were great. They cared about what they were doing, made sure we were happy with their progress. I believe it was Roberto, Alex and Juan. I would recommend and request them again in the future. Neat, respectful, polite and even put up with me. Great installation crew - thanks!

Steve G.

Extremely Satisfied

Good quality work completed. Installers were friendly and professional.

Patrick W.

Extremely Satisfied

Brian and Antonio installed our carpet yesterday. They went above and beyond what I expected. They were all business and made "short work" out of a large process. I was extremely satisfied with their work.

Nancy H.

Extremely Satisfied

The crew showed up on time. Worked quickly. Asked questions regarding installation. Cleaned up area perfectly. Could not have had a better experience. Highly recommend.

Vicki A.

Extremely Satisfied

The two men who installed our carpet did an excellent job and were very professional and quick!

Robert W.

Extremely Satisfied

The installer was easy to work with. Did a great job.

Elizabeth F.

Extremely Satisfied

The installer was very professional and did a great job.

Pam H.

Extremely Satisfied

The carpet installers were on time, courteous, and competent. They took their time to make sure the installation was completely properly. They cleaned up after themselves and were respectful of my furniture.

Milan

Extremely Satisfied

Very nice and professional guys, great looking carpet, and fast installation, thank you!

Sher K.

Extremely Satisfied

Our installer was phenomenal. Efficient, professional, answered all of our questions, and did an outstanding job. We are extremely pleased with how beautiful our new floor is and also on how well it was installed. We could not be happier. Thank you!

Nicholas S.

Extremely Satisfied

This crew was courteous to our needs and although did not have it planned, came back the next day to finish the work. They did it right and I thank them for it. The floor is a beautiful centerpiece to our home.

Mike

Very Satisfied

The flooring is absolutely beautiful and all steps of the process were well communicated and completed when expected. We will definitely use Home Depot for other home flooring projects.

Tim

Very Satisfied

The team was quick and efficient like a well oiled machine. I felt safe and comfortable having them here with my teenage daughter and myself. Wish I would have gone through Home Depot to have my hardwood refinished.

Colleen

Extremely Satisfied

The installer on my job, Rich, was the best I have experienced. Professional, timely, good communication and the work was superior.

Jason, WI

Extremely Satisfied

Richard and his crew got to the house very promptly and very friendly and professional. The crew of 3 worked fast yet very Efficient. Kept us well informed threw the entire time at our house. Listened to what we had to say for our little requests and we couldn't believe how nice the carpet looked. The crew kept place clean as they worked and very respectful to our other floors that we had put in as to not make any scratches with tools brought in to the job. I give 5 out of 5 stars to Richard and his crew.

Phillip, IN

Extremely Satisfied

Ely Perez did a great job and was very efficient.

Dwayne, WI

Extremely Satisfied

The team did an excellent job. We are very satisfied with the work they did.

Larry, WI

Extremely Satisfied

3 men, in and out! Neat and professional with special care to keep the house clean on a snowy, wet, messy day. Thank you.

Chris B.

Extremely Satisfied

They were very professional. They took their time and explained everything to me whenever I had questions. I personally think that the work they did was excellent.

Phil N.

Extremely Satisfied

Larry, Josh, Justin, and Dylan were the ones who installed it. They were phenomenal. They helped out with some of the things that were not yet ready. I didn't expect them to be here early, but it all worked out great. I was very happy. They were extremely professional. I couldn't have asked for anything.

Deborah C.

Extremely Satisfied

They were absolutely excellent. They were really nice and professional guys. My husband and I were really happy. We were super impressed. Everything was perfect.

Kriste M.

Extremely Satisfied

Domingo Gonzalez was very professional. We had some problems with the way the carpet was cut and he quickly figured out how to install it with the cuts that were made. He took care of ordering the remainder of the carpeting needed to finish the job. He was very nice and made sure we were satisfied with the installation and knew everything that was done.

Michael T.

Extremely Satisfied

Jay and Alex did a wonderful job on installing linoleum flooring throughout my house.

Teri A.

Extremely Satisfied

The crew that came to my home were prompt, professional and to great care to not damage and personal property.

Diane S.

Extremely Satisfied

The crew arrived on time.

Robert H.

Extremely Satisfied

The installers did an excellent job of installing the carpeting.

Karin S.

Extremely Satisfied

Fantastic Service!

Roseanne K.

Extremely Satisfied

Carpet Installed today, 5/26/15. A very nice lady and gentleman showed up and introduced themselves and shook my hand.

Jan D.

Extremely Satisfied

Our 2 guys were just great - couldn't have done a better job.

Kriste M.

Extremely Satisfied

Domingo Gonzalez was very professional. We had some problems with the way the carpet was cut and he quickly figured out how to install it with the cuts that were made. He took care of ordering the remainder of the carpeting needed to finish the job. He was very nice and made sure we were satisfied with the installation and knew everything that was done.

Wendy N.

Extremely Satisfied

My experience at Home Depot was fine. The caller from Crew2 who set up the appointment was lovely! The crew came to install the carpet today, and they were professional and polite. A few hours into the installation, a female walked into my house and went downstairs to where the crew was working!!! No knock; no introduction. I stepped outside and called Crew2 - my heart racing from being both surprised and scared! They informed me there should be no one else on the job site, to which I replied that that was the reason I was calling! The supervisor on the phone asked to speak to the crew chief. When I took the phone downstairs, the female was leaning up against my stereo speakers typing on her phone. She did not make eye contact or attempt to leave. The crew chief put the phone on speaker, and was told the female needed to leave the job site immediately as she was not authorized to be present. She made no attempt to depart on her own, and finally the crew chief took her by the arm and they headed upstairs. The supervisor, Nate, then called me back to make certain she was gone. I stated that she was, but that it was unacceptable to have that happen! The crew chief apologized profusely. Apparently she came to bring him a brace for his injured knee, and decided to hang out for a while. Wow. I did not feel safe.

Dorothy L.

Extremely Satisfied

Many thanks to you and your installers for doing an excellent job! I'm very pleased with the new carpeting. The installers were prompt, efficient and extremely courteous! Im excited to continue my remodeling projects with Home Depot, every department that I've worked with so far has been stellar!

Michael T.

Extremely Satisfied

Jay and Alex did a wonderful job on installing linoleum flooring throughout my house.

Randall H.

Extremely Satisfied

Our carpet was installed by Bailey's Carpet Crew, independent contractors hired by Crew2. The installers were prompt and called us in advance. They were polite and business-like. They discussed the job with us ahead of time and installed our carpet in the order of rooms we requested. This allowed us to vacuum and move items more efficiently. Our job was scheduled over two days, and we were pleased that this crew was coming back the second day. The carpet looks lovely. Our installation covered seven rooms, one long hallway, and a staircase.

Marcia

Extremely Satisfied

Installers called ahead with time comformation. They were friendly, fast, and completely cleaned up. The carpet looks great.

Cherly B.

Extremely Satisfied

Damingo and his colleague did an excellent job of installing our basement carpeting. They were here as scheduled and wasted no time in getting the work done. They cleaned up perfectly after they were done so that we could quickly enjoy our new carpeting. I would use this crew again.

Teri A.

Extremely Satisfied

The crew that came to my home were prompt, professional and to great care to not damage and personal property.

Diane S.

Extremely Satisfied

The crew arrived on time.

Don M.

Extremely Satisfied

Excellent job. Fast, neat and very polite. Good workers. Made for sure they did as we wanted. Would hire again.

Kevin H.

Extremely Satisfied

Amazingly fast. Great cleanup afterward. Not a trace of evidence he was there, but for the new water heater.

R M.

Extremely Satisfied

The crew2 professionals who installed our carpeting for home depot were very professional. They showed their ID's, were ontime, walked through the job and reviewed it with me. They cleaned the work area and vacuumed the carpet after finishing the job. The carpet installation looks seamless. I don't know how they did such a perfect job; we can't find the seams and I know they are there. Very satisfied with these 2 individuals. They take pride in their quality work.

Debby A.

Extremely Satisfied

Excellent job. Very professional,even cleaned up afterwards.

Becky S.

Extremely Satisfied

Out of all my carpeting installs from various companies, Home Depot was the best company that I have worked with and wish I would of went to you with past carpeting installs. The three gentlemen that came to install the carpet did an awesome job. They came to my house, introduced themselves and walked through the area that we planned to carpet. They addressed some area on concerns with me and found solutions to those areas of concerns such as stairs whether we should go Hollywood style or waterfall, meeting up with current laminate flooring, also top step concerns to door entry. After that they were busy working and finished in great time with flooring to two rooms and stairs that looks awesome to our rec rooms. My husband mouth dropped when he came home with how great the flooring turned out. We have more rooms to renovate and I would not even second guess where I am going to go to get the work done...I will be coming back to Home Depot to get the flooring and installation done! Thanks for making this such a great experience. I will be back again.

Robert H.

Extremely Satisfied

The installers did an excellent job of installing the carpeting.

Steve C.

Extremely Satisfied

Great job!!!

Jake

Extremely Satisfied

I had carpet installed a few weeks ago and it is now bubbling. When I grab the center of each room, the carpet pulls up with the greatest of ease. My best guess is it was never stretched or certainly not done so properly. Crew2 is coming out to inspect it next week, fingers crossed the issue can be fixed as I paid for this service.

Karin S.

Extremely Satisfied

Fantastic Service!

Roseanne K.

Extremely Satisfied

Carpet Installed today, 5/26/15. A very nice lady and gentleman showed up and introduced themselves and shook my hand.

Nick P.

Extremely Satisfied

Jacek was friendly, efficient and did a great job putting in our new carpet in a timely manner.

Lori O.

Extremely Satisfied

My husband and I were very pleased with the installer, Ken Andrews.

Deb P.

Extremely Satisfied

Carlos and his crew were awesome for our carpet install. Very professional, on time and did a great job!

Jennifer

Extremely Satisfied

Crew 2 was prompt and easy to work with.

Harold F.

Extremely Satisfied

The flooring crew did a wonderful job at our home on July 8, 2015.

Brian W.

Extremely Satisfied

I am a real estate investor and had carpet installed for the 1st time in a long time.

Robert J.

Extremely Satisfied

Christopher Martinez and his partner did an excellent job of removing and installing carpet in three bedrooms of our home.

Mary U.

Extremely Satisfied

The carpet installers were courteous and very professional.

Sheri G.

Extremely Satisfied

Great job.

Brian J.

Extremely Satisfied

On Thurs Aug 27 a crew of 2 guys came in and installed carpeting.

Dayna N.

Extremely Satisfied

The guys that put in our flooring were awesome.

Thomas G.

Extremely Satisfied

Jacek Pilny is a very professional carpet installer and is very knowledgeable. He has a very good customer relationship and explains the procedure thoroughly. We were fortunate enough to have Jacek do our first install of our upstairs (two story home).

Mark B.

Extremely Satisfied

Our carpet installer, Jacek Pilny did a wonderful job.

Brooke G.

Extremely Satisfied

Jason (Jay) Van Kuyk was the best flooring installer we could have had!

Tim H.

Extremely Satisfied

We had our entire upstairs re-carpeted yesterday and it was a whole day project.

Scott C.

Extremely Satisfied

Should be a "12" rating ("Greatly Exceeded Expectations."

Darv O.

Extremely Satisfied

We purchased a home in SW MN and 3 gentlemen came and installed the carpet in 6 rooms in the house.

Nick P.

Extremely Satisfied

Jacek was friendly, efficient and did a great job putting in our new carpet in a timely manner.

Lori O.

Extremely Satisfied

My husband and I were very pleased with the installer, Ken Andrews.

Thomas M.

Extremely Satisfied

I've personally been in commercial and residential construction over 40 years.To see that level of professionalism from start to finish was Awesome!

Pam M.

Extremely Satisfied

The crew was excellent and was very efficient. They did a fantastic job.

Deb P.

Extremely Satisfied

Carlos and his crew were awesome for our carpet install. Very professional, on time and did a great job!

Colleen E.

Extremely Satisfied

Your installer Jay, exceeded my expectations. Although there were problems with the product, he remained highly professional and patient throughout the process. He insisted on nothing less than perfection, which is what he provided. Jay is an example of exemplary customer service and workmanship. The floors look amazing. Thank you Crew2.

Roxanne L.

Extremely Satisfied

Was very pleased with the crew that came to install my carpet in the basement. They did a wonderful job. Will be doing kitchen floor next and will definitely be using the crew again

Jeremy T.

Extremely Satisfied

I just had new carpet installed by Jacek. The quality of work was excellent.

Jennifer

Extremely Satisfied

Crew 2 was prompt and easy to work with.

Travis S.

Extremely Satisfied

The crew came in the time period that was communicated to us and did an excellent job! They were fast and it looks 100% better than it did before. Although it was a 8 week wait very worth it. Thanks again we can see why you guys are so busy smile.

Amber K.

Extremely Satisfied

Our carpet instal when seamlessly and efficiently. Workers were fast, quality was great, they were professional and a pleasure to work with. No complaints!!

Sned F.

Extremely Satisfied

The two young men were prompt and courteous .( They even have a wholesome sense of humor. ) They worked very fast. They did an excellent job. They cleaned up after themselves. You couldn't even tell they came (except for the brand new carpet in our basement.) I will ask for the same crew next time we need carpet.

Harold F.

Extremely Satisfied

The flooring crew did a wonderful job at our home on July 8, 2015.