Flooring Reviews

Kathy & Michael M.

Extremely Satisfied

Crew2 was timely, caring and detail-oriented. They did a great job installing the carpet on our stairs and entire basement floor! They were amazing!

Dan H.

Very Satisfied

No problems. Everything was fine, crew was friendly, fast and did quality work. I could only communicate with one member of the crew due to language barrier - wish we could resolve that somehow. All members were hard workers and careful, did a fine job.

Rob D.

Extremely Satisfied

I had new carpet installed yesterday... I forgot the installer's name but wanted to let you know I am so happy with the job he did. He arrived right on time for our scheduled time and did a wonderful job with the install. He was also so friendly and respectful. Due to my experience I'd highly recommend him for any future projects! Thanks!

Mary C.

Extremely Satisfied

Update to my previous post. But first, I'd like to thank Fernando for a job well done with the installation. Thank you! Today was install day! Yesterday, I received a call from Crew2 (on caller ID) notifying me of my appointment window of 10-1. This morning, I received a call at 9:50 from Crew2 informing me that my carpet was being loaded and they were headed my way. I got another call, this time from Fernando (the carpet installer) letting me know he was on his way. When Fernando arrived, he asked that we come out to the van to confirm he had the correct carpet (smart). Next, I showed him up to the 2nd floor where we were having the 300+ feet of carpet installed. He immediately noticed that he'd need help carrying the carpet up the stairs and around a tight corner. He made a call for back-up help. In the meantime, Fernando installed all tack strips (without damaging my baseboard heater fins), and installed our new pad. Back-up arrived very soon after. They did have to fold the carpet, to get all 12 ft around a tight stairwell corner, but with the power-stretching and seam ironing (all done by Fernando ), we couldn't even tell. He spent a solid hour alone on the carpet install, including power-stretching, and closet seams. Upon our final inspection, we were VERY happy. Our carpet looks great. Our installer, Fernando, was hard working and very respectful. One piece of advice for future customers, my wife and I had moved the bed and dresser out of the room ourselves and cleared the previous floor covering to the subfloor prior to Crew2 installation. This may have helped our job go as smoothly as it did.

Linus

Extremely Satisfied

We are extremely satisfied with the installation of the carpet. They arrived on time and finished early. The workmanship look great as well. Great job and thank you!

Anonymous

Extremely Satisfied

Kudos to Crew2!!!!!

Lacy F.

Extremely Satisfied

The crew was so professional, timely, and did a perfect job! They're hard workers and also a polite group of people. I was so impressed! I will use them every time!

Kathleen K.

Extremely Satisfied

The crew (Ryan and Taylor) were fantastic. They were on time, great installation, knowledgeable, fast, cleaned up after the work was done. We are delighted with our new carpet. Both did a great job and they exceeded our expectations. I would definitely use this service again.

Terry B.

Extremely Satisfied

The crew was DeLeon. They were here on time on a Saturday. Very friendly and explained everything very well. They work fast and efficient. The carpet turned out amazing I would recommend them to anyone needing carpet installed. Excellent job.

Susan T.

Extremely Satisfied

Jose and his crew were fantastic. Very professional and cleaned up after themselves. They were not expecting to move furniture, but did it with a smile. I would recommend their crew for more carpet jobs.

Jane K.

Extremely Satisfied

Our crew was very polite, professional and great at their job. Arrived at 9am and never stopped until job was done at approximately 4 pm. Very pleased!

Lacy F.

Extremely Satisfied

Alex, Miguel, and Roberto were so professional and efficient! Even though strangers, I felt very comfortable with them inside my home. The job they did was absolutely perfect and timely. Their work was so impressive. I would use them again, absolutely.

Terri W.

Very Satisfied

Your crew was outstanding in most everything. In fact, the carpet was installed very nicely, better than it had been before... Truly, when the crews work, professionalism and efficiency is taken into consideration, I found them to be great... swore I would never go back to Home Depot, but I am glad I did!

Annie F.

Extremely Satisfied

We were extremely happy with our carpet installers today

Peggy E.

Extremely Satisfied

I just wanted to take a minute to say the crew you sent to my home did an excellent job!! They were on time, they finished laying carpet in the whole house in less than 3hrs, they were polite, friendly, professional, and did a good job cleaning up after themselves! I would highly recommend Elmar!

Peggy E.

Extremely Satisfied

This crew was great!! All of them were friendly,had smiles on their faces,and were polite. They did an outstanding job laying the carpet!! I would highly recommend this crew!

Tom V.

Extremely Satisfied

We were very satisfied with carpet installion from Home Depot. Nato and Pedro, the crew members, were extremely efficient and hard working. It was an entire house worth of carpet and they finished the job on time and did a beautiful job.

Sue P.

Extremely Satisfied

We had Crew2 install carpeting in 3 bedrooms, large family room, hallway, steps and den. DeLeon was in charge of his crew which was himself and 2 additional people. They did an awesome job and worked so hard and professionally we could not believe they got it all done in a day. I would recommend Home Depot, DeLeon and Crew2 100%

Bridget

Extremely Satisfied

Very happy with DeLeon [from] Crew2! They got the job done fast, and were extremely professional! Would hihly recommend them!

David H.

Extremely Satisfied

Braden was excellent. Professional communication. Arrival was on time and the job was completed correctly.

Mike C.

Extremely Satisfied

[Our] summer project is finally completed! Thanks to the guys of Crew2 for laying the flooring

Dave R.

Extremely Satisfied

Home Depot gets it: they very successfully integrate the store (shopping), the personal touch (measurement), the telephone (quote, delivery & installation followup) and the internet (order review, confirmation & payment) to make the buying experience efficient, convenient & enjoyable. Price was very competitive but the service sealed the deal. They now join my select group of large companies I like doing business with... These companies all get it.

Sara H.

Extremely Satisfied

The guys did a great job, were professional and friendly, and went above and beyond the call of duty. The finished product was great, and my husband was really happy with the quality of the job. Greatly appreciated.

Sharon S.

Extremely Satisfied

Due to a crew illness our scheduled install of carpet was not done. We were squeezed in the next morning and I have to say we were thrilled with the great job Deleon and his crew did. They were so professional and did such a thorough job there was no clean up needed by us. I would highly recommend this crew to anyone.

Anonymous

Extremely Satisfied

It was a pleasure dealing with both Home Depot and the floorin contractor Crew2. The two young men from Crew2 were professional and polite. Would highly recommend both!

Tim M.

Extremely Satisfied

Jose did a wonderful job. His crew was extremely efficient and firnedly. I can see why you send him out.

Jessica

Extremely Satisfied

Everyone was fantastic from the Home Depot employee, phone employees, and Crew2 installers. Highly recommend!

Justin C.

Extremely Satisfied

Just wanted to send a note that the group of workers that just completed installation of carpet at my home did a great job and were very professional and friendly. They did nice work and I thought they should be recognized for it.

Jerry T.

Extremely Satisfied

The two guys did an outstanding job from start to finish. They put in a long day to install carpet in every room (but the kitchen) including the closets. Can't see a seam anywhere. Very thorough review and the clean-up was exceptional. Well done gentlemen.

Lynn & Emily M.

Extremely Satisfied

The installers arrived on time, worked all day from 9-5 to ensure the job was finished, did an excellent job, and were a delight to work with. Thanks.

Jay

Extremely Satisfied

Crew2's carpet installers were hard working and stayed busy with the work needed to be done.

Stephanie W. & Angela H.

Extremely Satisfied

Jose and partner did a fantastic job. Arrived top of hour, performed a professional installation and cleaned up every last scrap. Very good team doing a great job. Home Depot is lucky to have such hard workers. Thanks guys.

Anonymous

Extremely Satisfied

Good all around experience. The installers from Crew2 were awesome!!

Travis C.

Extremely Satisfied

DeLeon did a wonderful job of installing my new carpet in a quick and efficient manner.

Tim C.

Extremely Satisfied

Great crew. Fast. Friendly.

Valerie E.

Very Satisfied

The guy who installed our door was very friendly and explained things well. He cleaned up after installing the door... Overall, the installer did a good job and we are satisfied with it.

Tom & Nancy W.

Extremely Satisfied

The crew arrived to install our carpeting at exactly the time they predicted to be here. They went to work immediately. The project was completed in a professional and timely manner. All work areas were cleaned and the installation was PERFECT. All work was performed to our satisfaction. All members of the crew worked together like a well-oiled machine. On a scale of 1 to 10, we would give them a 10.

Cody S.

Extremely Satisfied

I just wanted to write a note on a job well done! Your crew was friendly and courteous and the install they did looks fantastic! The only suggestion I would have on future installs is that they provide an estimated time it will take to complete the project before they start. I didn

Lon S.

Extremely Satisfied

Great crew! Arrived timely and finished timely. Friendly and thorough from start to finish!

Eileen H.

Extremely Satisfied

Very professional, quality crew. Excellent customer service and workmanship. Would request this crew if we have more flooring done.

Deborah M.

Extremely Satisfied

The carpet installers were wonderful. Job very professional. Love my carpet.

Tina S.

Extremely Satisfied

My carpet installers [did] an absolute amazing job! Very professional and great work. They were fast yet the job was exactly what I wanted. They arrived at my home in the time that they said they would. The area they were working in was cleaned up by them and I was so appreciative of that! I highly recommend them! They are great carpet installers!

Joann B.

Extremely Satisfied

I was very satisfied with the carpet that was laid. Jose arrived on time, worked fast and very neat and pleasant. Would have them again.

Randy L.

Extremely Satisfied

The crew worked diligently to complete the carpet project which included the second level of our home. Along with the installation of new,it included the removal of the old plus the moving of furniture. The job was had difficult seaming because of the carpet pattern but all was completed with extreme satisfaction.

Bruce D.

Extremely Satisfied

They did a fantastic job. It look great. They left no mess behind. Their installation and cleanup were very good.

Corey G.

Extremely Satisfied

Marcos and Carlos showed up within the time frame I was given and did a great job! Excellent crew! Very good to work with and did a excellent job in a quick portion of time. Would use again in the future!

Mary O.

Extremely Satisfied

The gentlemen were very pleasant, courteous and efficient. They made us feel like valuable customers.

Dana R.

Extremely Satisfied

DeLeon #1 installed our new basement carpet today and the crew did an excellent job! They not only did a beautiful job of installing the carpet, but they also cleaned up after themselves and were very careful to not mark up our freshly painted walls. In addition, they were VERY friendly with our children who just wanted to watch them work from the top of the stairs. Thank you for the excellent service! Would highly recommend them to anyone!

Ian F.

Extremely Satisfied

We just had some flooring installed by Jim Janikowski. I worked alongside him moving furniture around and I was amazed at his work. He was very punctual; professional and friendly; cleaned up everything perfectly; communicated very well throughout the day; excellent craftsmanship and dedication to his work. Please continue to send jobs his way and let Home Depot know that his is THE installer every homeowner wants!

Todd

Extremely Satisfied

We reciently had Elmer from Edina

Lisa & Steve

Extremely Satisfied

We had a couple of hiccups with the arrival and delivery of our flooring, but the East Green Bay manager and staff fixed the problem and made up for it. They were excellent. The install of the flooring was seamless and we are very happy with the look of our hardwood floors. Very impressed with Crew 2 install team that we had. Thank you to the entire group at the store and for the install! We are very pleased with the final outcome and love our engineered hardwood floors! That's why we keep coming back.

Jim H.

Extremely Satisfied

Great job. Jose was fantastic and a very hard worker.

Kellie

Extremely Satisfied

Our install was done by Elmer and his crew from Edina's Flooring..They were on time, extremely friendly and professional..They took the time to protect our wood flooring from the traffic before beginning the install, and completed the job in a timely manner with exceptional quality. I would highly recommend Elmer and his team..

John L.

Very Satisfied

The installers from Deleon Flooring were very hard working, extremely polite and knowledgable. Only 2 guys with a large job finished in about 2 days (the last day ran a little long) but they were great! Can't beat the price that ended up under $3.50 a sq ft after rebates etc! Highly recommend.

Ivey R.

Extremely Satisfied

Marcos and Carlos did a great job installing our new carpet!

Katie M.

Extremely Satisfied

Though the guys did come a half hour after the scheduled window they did call ahead to let me know they would be late and were sorry for the inconvenience they did an extraordinary job with installing my carpet in the basement. They were very congenial, worked very efficiently and did a phenomenal job. They cleaned up after they were all done and couldn't be happier with the carpet and the team that put it in.

Tom M.

Extremely Satisfied

Just a quick complement to your Granite Counter top crew--Had Gary V and Anthony H do an Install--Although I had to reschedule they were back in a couple days, On Time, Quick Neat and polite. Great Job! Thanks.

Shawn O.

Extremely Satisfied

Rafael and Carlos with Crew2 were very efficient and professional during my carpet install and cleaned up prior to departing, I would recommend them to anyone looking for a truly professional job.

Tina C.

Extremely Satisfied

Luis and Gerardo remove our old pad and carpet and installed the new pad and carpet in what I consider record time. They did a fantastic job, verified how the set up should be before starting, and worked neatly and efficiently. Very pleased with the results and the workmanship. Great company to do business with.

Rommy K.

Extremely Satisfied

Just want to let you know that we are indeed extremely satisfied with our installation. The two installers were polite, had me verify they brought the correct carpet, asked questions during install for clarification and, the older gentleman did a fantastic job where the carpet needed to curve around the vinyl flooring. Both were polite and courteous. Our living room looks great! Thank you!

Janet H.

Extremely Satisfied

Deleon flooring arrived within time frame scheduled. Efficient. Cleaned after job completed. Extremely satisfied.

Matt D.

Extremely Satisfied

I was extremely pleased with my carpet installation. I put my house up for sale yesterday and received An offer over my asking price. I got great feedback on the look and feel of the carpet. I will use Home Depot again for my future carpet needs and will specifically request crew number two for installation. Please use my name if you need any referrals for the quality of work and service completed.

Dylan B.

Extremely Satisfied

DeLeon flooring did a fantastic job. They worked quickly and courteously. They answered all my questions and made sure I was satisfied.

Jodi W.

Extremely Satisfied

I am so happy with your CREW2 hardwood flooring installation in my home. The craftsman, James Holt, not only did a spectacular job, he was also friendly and accommodating. He is a real asset to your company. With my next project, I

Susan B.

Extremely Satisfied

The installers you sent on Friday did a great job! They hustled all day. I am very pleased how the floor looks. Not only did they work hard, they were very respectful, informative about what they were doing and gave follow-up instructions about the care of the floor.

Sandra B.

Extremely Satisfied

The crew was excellent and worked very hard installing our carpet. We are very happy with the results. We would highly recommend them and we would use them again.

Liz G.

Extremely Satisfied

DeLeon Flooring did a spectacular job! I am so happy how the fresh carpet has updated my home and after a recent move, really makes it my own. Juan, Jacob and Jovane were top notch installers. Thorough at each step of the way and explained to me everything they were doing. They were efficient with their time and clearly worked very hard to pull out the previous carpet and pad, clean the floors and remove the rubbish without creating additional mess. I am really grateful for their talent and knowledge and could not be more satisfied.

John & Judy C.

Extremely Satisfied

The crew was friendly and worked as a team, the carpet was laid perfectly. This is a very well organized crew. Could not be more pleased.

Jennifer L.

Extremely Satisfied

The installers did a good job and kept us informed while installing. Thank you.

Jodi W.

Extremely Satisfied

I am so happy with your CREW2 hardwood flooring installation in my home. The craftsman, James Holt, not only did a spectacular job, he was also friendly and accommodating. He is a real asset to your company. With my next project, I

Liz K.

Extremely Satisfied

My carpet looks amazing! The crew did a nice job and cleaned up nicely after they were done. Thank you. I appreciate a job well done!

Susan B.

Extremely Satisfied

No problems, they were clean and speedy.

Missi T.

Extremely Satisfied

The crew that installed my carpet was wonderful and quick.

Tom B.

Extremely Satisfied

Oscar and Ricardo did an excellent job. They were on time, very polite and very efficient. Finished the job in 1 and a half hours, cleaned up all work areas, swept the area when they were done.Very satisfied with my experience! Good job!!!

Mark H.

Extremely Satisfied

Crew2 installed 3 rooms of carpeting for us. The installers did an excellent job with the entire project. They arrived at our home at the scheduled time and were very courteous. We checked that the carpeting they would be installing was the same as the sample and everything matched. The installers went right to work. There was no furniture to move, so they removed closet and hallway doors and went right to work. When the installation was finished, Victor walked me through all 3 rooms and answered any questions I had. He was very friendly and courteous. Crew2 did a great job and I would highly recommend them.

Annette R.

Extremely Satisfied

The crew did an excellent and efficient job installing the carpet. They checked to make sure it was the correct carpet and pad, moved big furniture for us, and returned everything back to its place, before having me double check that everything we wanted was done.

Don & Stacey P.

Extremely Satisfied

Just want to take a moment to let you know how happy we are with Jim's work. He arrived each day at the time he told us and ready to work. At the end of each day, we returned to a clean home with blankets down and notes alerting us to anything to watch for. He attached base boards and registers without complaints and took extra care to make the stairs look good by adding small wood pieces where needed. Once complete the floors looked really nice! In all, Jim was very pleasant and professional and we would recommend him to friends and family looking to have laminated flooring installed.

Julie P.

Extremely Satisfied

Crew2 did everything you'd hope for in an installation. They called as stated and gave a 45 min heads-up. They arrived when they said they would. The 3 man crew was courteous, careful, and efficient; clarifying the job and ensuring they did what we were expecting. Very nice team that I'd recommend to anyone! Love our new carpet! Thank you Crew2!

Barott B.

Extremely Satisfied

Bailey's Carpet Crew was outstanding! Jamie, Jenni & Tobi arrived on time and went right to work. They were courteous and professional. They did a remarkable job laying carpet in 3 bedrooms, a living room, 2 staircases and a hallway. They are a hard working crew!!

Aaron A.

Extremely Satisfied

I had Jim Janikowski install my laminate flooring Monday and Tuesday this week. He did a great job. The floors look great. He was always right on time as promised. He worked very hard the whole time he was there. It appeared that he really didn't take much of a break, though he probably should to catch his breath. He did a great job in communicating his thoughts and ideas about the project. He seemed organized and on task. He cleaned up the work site the best he could. I'd definitely recommend Jim. 10 for sure.

Mike R.

Extremely Satisfied

I had laminate flooring installed at my home in Janesville Wisconsin today. I had the same installer as last time. The installer Jim Janikowski I would recommend to anyone that is having installation. Any work I have in the future I again will want him to do the work. I would give him a 10 on a scale of 10. Thank you.

Scott

Extremely Satisfied

Chris, Jose and Wilson installed our carpet. They worked very hard the entire time they were here. They also di a great job of cleaning up at the end of the job.

Jovan S.

Extremely Satisfied

Jorge was great! He and another installer di da wonderful job on our carpeting for our three bedrooms! Would definitely recommend this crew and the Home Depot!

Donna S.

Extremely Satisfied

I recently had new carpet installed in my livnig room. The installer was Elmer

Donna S.

Extremely Satisfied

I recently had new carpet installed in my livnig room. The installer was Elmer

Angelique

Extremely Satisfied

DeLeon and his crew were quick, courteous and did an amazing job.

Carma

Extremely Satisfied

Great job! On time, worked straight thru, very professional! The install looks great!

Dan & Sue N.

Extremely Satisfied

My Wife and I began our process of looking for new carpeting at Home Depot in St. Cloud Mn. . I had visited the store 2 times before my wife , just to get a hold of what was offered , how the "free installations" process worked and so on . My wife and I then went together a couple more times and had such a great experience and help from Phil and Leslie we felt very comfortable ordering the carpet from them without even looking anywhere else. We ended up being able to move all our own furniture so there were no up charges that needed to be charged. On the morning of the installation date the carpet layer Marty showed up promptly at 830. We went over as to how he would lay the carpet what else needed to be moved and things like that. Marty began working and never took a break or lunch until about 5:00 p.m. in the afternoon . There were no big decisions to be made and Marty was very good at his trade. We were so glad to have had him. He did a wonderful job and quick for one man. Thank You Home Depot and Marty! We highly recommend this store for any carpet needs.Marty tore up and layed 75 sq. yds. of carpet for us.

Peter L.

Extremely Satisfied

I wanted to let you know that the men who installed our carpet did a fantastic job. They were polite and asked questions when the need arose. They did the installation in December of 2017. I wanted to wait to see if the seams would show after a few months. All still looks good. Thanks again, to them, and to you for hiring such good workers.

Lori A.

Extremely Satisfied

DeLeon Flooring did an extra nice job for us. Flooring looks great. This was not an easy job in an older home.

Kathy V.

Extremely Satisfied

Elmer and his team from Edina flooring worked all day installing our new carpeting. They were efficient and communication was clear all day.

Donna S.

Extremely Satisfied

I recently had new carpet installed in my livnig room. The installer was Elmer

Judith V.

Extremely Satisfied

The crew that installed our carpet was outstanding. We had some problems with Home Depot's handling of the carpet and Elmer, the lead man took over and solved them with great skill. They did an excellent clean up afterwards and were extremely pleasant to work with. Prompt, efficient and competent. I couldn't have asked for more and would request them again if we do more work.

Geri B.

Extremely Satisfied

Deleon Floorin, and partner di dan outsanding job of installing carpet in a bedroom. Very considerate about not tracking in snow, mud etc. They were very efficient and friendly. He took the extra step and helped us move a mattress and box spring back into the room. We have other rooms needing carpet and I would definitely ask for them again.

Brandon B.

Extremely Satisfied

They were on time, polite and the carpet looks great! Thanks!

Mike H.

Extremely Satisfied

Two of your service crews came on February 19 and 20 to install kitchen/bathroom tile, and carpet in our condominium. The young men were personable, efficient, and did excellent jobs. I was highly pleased with the work they did, and would be happy to use them for any future installations.

Jeff N.

Extremely Satisfied

Jim installed a floor for my mother on Friday the 23rd. He was very professional from setup to clean up. My mom was impressed with the transformation of her bedroom.

Heather A

Extremely Satisfied

The workers were very efficient and the carpet looks wonderful. Carpet in 3 rooms and stairs were replaced in under 2 hours.

Tim & Jana R.

Extremely Satisfied

Just wanted to say thank you for the wonderful carpet installation! Christopher, Gabriel and crew did a nice job, start to finish. I'd recommend them to family and friends.

Mike T.

Extremely Satisfied

The three men that installed our carpeting did an outstanding job. All three were very polite & professional and completed the project in a very timely manner.