Flooring Reviews

Mike H.

Extremely Satisfied

Carlos's crew did an excellent job. They arrived early, worked hard and cleaned up all the mess. Crew2 was very polite and the communication was excellent. It's obvious they take pride in their work. Carpet looks fantastic.

Linda Z.

Extremely Satisfied

I am extremely pleased and appreciative of your nonstop work to remove old carpet and install 100 yards of new carpet in our home. Professional work with attention to seaming detail, polite and friendly, meticulous cleanup, and assistance with furniture moving: you guys did it all!! THANK YOU, Angel and Ramos, SO MUCH. You deserve a bonus and mileage compensation.

Nicole D.

Extremely Satisfied

I wanted to provide a outstanding review of Santos and his crew for work they did on our lower level carpeting... Santos and his crew did an absolutely incredible job! It was the best carpet installation we have ever had - and we have had quite a few! Santos and his crew were very polite, very organized, and very timely. They had excellent communication as well; they even called on their way over to our home to give us a heads up! Overall, my husband and I were very impressed with Santos and his crew and would HIGHLY RECOMMEND them to anyone. Thank you, Santos and to your crew members.

Michael & Rhonda E.

Extremely Satisfied

Just want to drop a line to let you know our carpet installation went wonderful. It started out with the team showing up 15 minutes early for the 2 PM appt. We answered the questions they had about our furniture and they went straight to work. They did an awesome job!

Jacqueline G.

Extremely Satisfied

Great job with your Crew, polite and friendly and right on time. Worked non-stop and cleaned up everything. Love the new carpet, thanks!

Kevin O.

Extremely Satisfied

Jonathan and his helper did a great job today installing carpet in my basement. They were diligent and hard working. Swept the floor really well before they laid the pad, carpet and stairs look great. Hauled off all the trash including my old carpet and both were very polite and friendly.

Anonymous

Very Satisfied

Crew2 are the greatest!

Kathy M.

Extremely Satisfied

Just writing in to say Thank You for sending me 2 wonderful gentlemen who installed my new carpeting. The work they did was backbreaking, but I could hear them talking and laughing as if their job was #1. After many hours of tough labor (trust me...my carpeting was in bad shape), they left with a smile. Sorry to say I don't remember their names, but they did introduce themselves upon arrival. The stress of all new carpeting was made easy with their help. I just wanted you to know about their great work, and I'm hoping I get them again in a couple weeks when the rest of my carpet arrives. Have a great holiday season, and again, thanks.

Alan S.

Extremely Satisfied

We just got our carpet laid for steps. The gentlemen that did it were outstanding and very customer orientated. I can't say enough about their work except "Excellent"

Alexandra V.

Extremely Satisfied

The Home Depot made it so easy to order and schedule an appointment. Crew2 did a great job instaling it, no baseboard damage or any wall damage. Thank you guys so much!

Katie W.

Extremely Satisfied

Roberto and Ricardo, who installed our carpet for Home Depot, were very professional and did an amazing job! They came on time, were very professional, made sure they had the correct materials, and quickly installed the carpet. My husband and I couldn't have asked for better people,to do it!! Home Depot is very lucky to have these guys working with them! Will use Home Depot again and ask for these to gentlemen for installers.

Terry C.

Extremely Satisfied

Jose and his crew were professional, prompt and courteous. They worked hard and did a good job, including cleanup, when they installed our carpet yesterday. We are "extremely satisfied."

Craig L.

Extremely Satisfied

I ordered carpet from Home Depot and was told my install company is Crew2... I decided to move forward and I have ZERO complaints! Richard and his partner were awesome!!! Professional, hard working, and fast. They called before coming as I was promised. They had me verify the carpet was correct. Then they went to work. Super clean job! They even vacuumed when they were done. Again, nothing but positive for my experience!!!!!!

Pete H.

Extremely Satisfied

Team of carpet installers were exceptional. Carlos, Carlos and Corey. Courteous, hard working, excellent job. Team Leader Carlos over communicated with us, the other two were super helpful....above and beyond expectations. Thank you.

Neal G.

Extremely Satisfied

Carlos and his team did a great job installing our carpet. They were fast while still providing a quality installation.

Anonymous

Extremely Satisfied

I got estimates from five different stores for my new carpeting. Home Depot was my choice because they gave me the most courteous service and gave me the price that was advertised in the paper. Everyone from the sales person, to the measuring tech, to the carpet installers, was friendly and very efficient. Crew 2 installed the carpet and they were very punctual and did an excellent job very quickly.

Anonymous

Extremely Satisfied

Very Pleased with Crew 2 and the installers. My install appointment was changed because the scheduler wanted to insure that I had the best crew possible to install my particular type of carpet. Not many businesses today would be so honest and know their employees so well. The two men that did the install were excellent. They were professional because they were knowledgeable about the product, polite, and worked very hard to make sure that I was pleased with the job they did. I would definitely ask for them again!

Ellen G.

Extremely Satisfied

My install is complete! No problems __ Rob did an excellent job!!!! Thank you

Steve S.

Extremely Satisfied

Although it was a small job, the guys did a nice install. Completely satisfied.

Paul O.

Extremely Satisfied

Victor & Miguel did an installation for us yesterday and did a wonderful job! They moved the larger furniture, tore out the old and installed new carpet & pad in 5 rooms and stairwell. In addition to being very competent they are extremely hard and efficient workers. I would have them back in a heartbeat.

Michael V.

Extremely Satisfied

I couldn't expect more! Carlos and his team were quick, prompt, courteous and did an excellent job. Seams? What seams? I'm highly impressed and looking for my next project to complete with you!

Dustin E.

Extremely Satisfied

You guys did an excellent job installing my carpet. Thanks!

CL R.

Extremely Satisfied

The installers of my carpeting did an excellent job. They were professional, polite, hard working and knowledgeable about how to install the particular carpet I had purchased. I would highly recommend these two young men, and they certainly represented Home Depot in a positive light.

Jake

Extremely Satisfied

We had Gabriel and Crew2 do the install. I want the same crew when we do our bedroom this coming spring. They were extremely professional and very courteous. The job they did was unbelievable. Thank you Home Depot.

Ronald M.

Extremely Satisfied

The crew called and gave us a time frame and showed up to begin work at time they had given to us. Was very polite and professional, addressed all concerns and answered all of our questions. We are extremely satisfied with the work that was performed they took they

Anonymous

Extremely Satisfied

The guys from Crew2, Leonel and Carl, did a very good job with everything. Left a little bit of debris from the install job but it wasn't a big deal at all. Carpet looks and feels great.

Larry B.

Extremely Satisfied

We had carpeting installed in our bedroom about 2 months ago. The installer was courteous and worked very efficiently. He finished the job quickly and cleaned everything up. Furniture was moved out and back in the room with care being taken not to scratch anything. We would highly recommend Home Depot and Crew2 to anyone looking for new carpet.

Judith O.

Extremely Satisfied

Outstanding, excellent, superb!!! Can

Tim A.

Extremely Satisfied

The carpet installation crew worked really hard and did a great job. They were willing to go the extra mile to do the job right. Much appreciated!

Anthony G.

Extremely Satisfied

Timely, efficient, courteous, and professional. Installed our carpet which looks fantastic!

Laura G.

Extremely Satisfied

We are extremely satisfied with the work that was done in our home. Timely arrival, professional work, and clean up. The installer was pleasant and courteous. I would definitely recommend Crew2. We will use them again for the rest of our floors.

Melissa M.

Extremely Satisfied

Both men was very friendly thorough and even helped me put my doors back on the bed rooms. Did a great job cleaning up the mess. You couldn't tell they was even at my house. The carpet looks and feels wonderful! I would definitely refer them to a friend. Great job!

Anonymous

Extremely Satisfied

We had Crew2, they were amazing, knowledgable and so fast. Our home has been completely changed with the new carpet and we owe it all to those 3 young men. I have told many people of our experience. World class!!

James P.

Extremely Satisfied

We had Carl and Leonel come out to install our carpeting today. We had something like 800 sq ft going in, replacing all the carpet in the house. So four bedrooms and a living room between two levels. From beginning to end both guys were quite friendly and respectful of our house. They got here about noon and ended up being here until eight at night! That was a little surprising, I actually thought they'd be done sooner than that, but the results were definitely worth the wait. I checked every corner, every transition, every closet - everything looked uniform and correct. No lumps, no ripples, no bunching in the corners or edges, no visible seams. Very very nice work. They also cleaned up after themselves well. Before they left they also made to move back the couple furniture items I couldn't really do alone. Overall it was a very good experience for us. Very happy with our new carpet.

Bev J.

Extremely Satisfied

Jose and his crew were great, did a wonderful job, very efficient. The crew worked well together and seemed to enjoy working together. We are very satisfied!

Diane P.

Extremely Satisfied

Once again Carlos and his crew did a fantastic job installing my daughter

Lisa H.

Very Satisfied

My installers did a great job. The called when they were on their way with an estimated time or arrival and were on time. They tore out the old carpet and pad and disposed of it. Their install looks flawless. They cleaned up when they had completed the job and vacuumed. They did leave one large piece of plastic the pad was wrapped in that they had filled with scrap and the vac bag in a back room. Overall I was pleased with the job they did.

Diane P.

Extremely Satisfied

Once again Carlos and his crew did a fantastic job installing my daughters carpet. I can

Anonymous

Extremely Satisfied

We had crew 2, they were amazing, knowledgable and so fast. Our home has been completely changed with the new carpet and we owe it all to those 3 young men. I have told many people of our experience. World class!!

Anonymous

Very Satisfied

Crew2 did a great job.

Anonymous

Extremely Satisfied

Carpet looks great, he did an awesome job installing it. Thank you very much!!!

Marcia S.

Extremely Satisfied

They did very good work. On time ready for work. Ask question when needed. We were very please with our carpet.

Marcia R.

Extremely Satisfied

The installers were friendly and very quick. They did an excellent job installing our carpet.

Anonymous

Very Satisfied

Overall we were Very or Extremely satisfied. We just noticed shortly after installing that a couple of stairs seem a little loose. I called Crew 2 and they have scheduled someone to come by and resolve. Once completed, we will give high marks and certainly use Home Depot again!

Anonymous

Extremely Satisfied

The Home Depot and the Crew staff all worked beautifully together. Very satisfied with install, would recommend this group for home remodeling.

Bob & Pam B.

Extremely Satisfied

Compliments to the Crew2 Team-Rick, Linda and Martin. They were very kind, conscientious, hard working and we are very pleased with their work and the expertise timing. There was a difficult circular staircase and it turned out great! This team deserves praise.

Linda M.

Extremely Satisfied

Carpeted 5 bedrooms with closets, and huge hallway. Crew of 4 had it done in 6 hours, including clean up. They hauled all the old stuff away and vacuumed. Fussy about details. Carpet had a distinct nap and line in it--matched perfectly. Louis asked me questions for anything he wanted to check on BEFORE the crew did it. Looks great!

Diane P.

Extremely Satisfied

Carlos and the guys did a GREAT job! Everything looks amazing. Can't see the seams, carpet same height as tile (no bumping toes) carpet pattern straight - excellent job on stairs. Approx. 240 Yards of carpet. I WOULD LOVE TO HAVE CARLOS COME BACK TO DO THE LAST TWO BEDROOMS AT THE END OF SEPTEMBER. HOPE HE'S AVAILABLE.

Marcia

Extremely Satisfied

Your installers, Estevan and Julio, were very nice, and did an excellent job! Above and beyond. Thank you!

Donna P.

Extremely Satisfied

I was extremely satisfied. They were personable, knowlegable, and did the job right despite the unforseen complexities involved.

Nancy C.

Extremely Satisfied

Crew did a great job, hard workears. Very nice group of young men!

Gustavo R.

Extremely Satisfied

Jorge and his crew did a great job of showing up on time, pulling out the old carpet and cleaning the floor prior to installing the new carpeting. We would recommend these guys anytime.

Ryan J.

Extremely Satisfied

Very good job installing and solid attention to detail. At times we were a little uncomfortable when they spoke a different language while we were all in discussing.They would relay what they said, but they also spoke English well--so we were weren't sure why they chose to speak differently at times. It made my wife really uncomfortable. Otherwise they were very nice and professional. Very good work ethic!!!

Meghan

Extremely Satisfied

We had a great experience with the install team. They were polite, arrived on the early end of our window, went above and beyond on the install and cleaned up thoroughly. Would highly recommend using this team.

Robert

Extremely Satisfied

Although measure tech missed 2 closets, installers were able to figure out how to complete installation. They worked very hard for 9 hours and put furniture back in place before they left. Very professional.

Joseph W.

Extremely Satisfied

Richard was a great representative for Crew2. He was timely and extremely courteous and professional. Finished the job and cleaed the work area. I was very impressed. Great representative for your organization.

Shel

Extremely Satisfied

Crew2 was great! I love the job they did and they left it nice and clean!

Michelle

Extremely Satisfied

Excellent communication from the get go. The work to replace part of our flooring damaged by water looks completely seamless. Like it never happened. Thank you for helping us get our home back, and for doing quick, but definitely quality work. We have more flooring to do in the future, and we hope to work with your team again.

Anonymous

Extremely Satisfied

Great Crew! Crew2!

Aleandra

Extremely Satisfied

We are very happy with Home Depot and Crew2 services - thank you guys so much! I did help our son get rid of dog allergy with a new carpet!

Owen C.

Extremely Satisfied

Home Depot stated when they would call us for information and they did promptly and they notified us when carpet and quicker than i installers would be on their way and arrive and both were done just as they promised. I personally value this as a customer.The installers were courteous & respectful. Raphael & Roberto worked expertly! Love my new carpet!!

Becky S.

Extremely Satisfied

Rafael and his crew did a fantastic job on my five rooms of carpeting. From getting there an hour and a half earlier than expected to finishing up within two and a half hours. Rafael made the decisions as to lay the carpet to get the best fit and make as few seams as possible. I had purchased a wood filler between the carpet and the laminate I had laid, but with the excellent workmanship of Rafael, the wood was not needed. That saved me $60 and more in labor to pay someone to put it down. To say I am extremely satisfied is an understatement. Thank you for employing such skillful and pleasant crew!!

Terri W.

Extremely Satisfied

Your crew was outstanding in most everything. In fact, the carpet was installed very nicely, better than it had been before. However, in one room the captured (weaved) a cord under the carpet (which I had to pull up to get the cord out). This resulted in about a 3

Annie F.

Extremely Satisfied

We were extremely happy with our carpet installers today

Cody S.

Extremely Satisfied

I had my carpet installed yesterday and I just wanted to write a note on a job well done! Your crew was friendly and courteous and the install they did looks fantastic! The only suggestion I would have on future installs is that they provide an estimated time it will take to complete the project before they start. I didn

Todd

Extremely Satisfied

We reciently had Elmer from Edina

Chantel S.

Extremely Satisfied

The crew showed up right when they said they would, were extremely polite and professional. They were super efficient and did excellent quality work. Definitely would hire them again!

Amanda

Extremely Satisfied

Rafael and Roberto were amazing! Very fast, very polite and hardworking! They did the job in half of the time while still maintaining quality work! We are very pleased! Great job!

Anonymous

Extremely Satisfied

Crew2 were the best installers I have ever had. Very friendly and super workers.

Anonymous

Extremely Satisfied

Everyone was great in the Bloomington carpet part of the store and the installers from Crew2!

Doug B.

Extremely Satisfied

The crew was very professional and proficient. They did a beautiful job installing and worked hard and fast. They worked around our pups and people moving around in the house, which couldn't have been easy. They cleaned up after themselves, which was fantastic. I would easily and highly recommend this crew!

Kathy

Extremely Satisfied

Jhon and his team did a fantastic job with our basement carpet installation! Highly recommended.

Doug O.

Extremely Satisfied

Crew2 was on time, efficient and overall an awesome experience.

Raviwan P.

Extremely Satisfied

We had carpet installed in basement. John called us prior to arrival to ensure we were home and confirm the time they were coming. They arrived on time. They were efficient! They thoroughly cleaned up afterward! A big thank you to both John Hernadez Eninas and Flailg for great service and installation

Emily & April M

Extremely Satisfied

Thank you for checking in. Our installer, Joel did a terrific job. He was very professional, timely, and tidy. We have minimal touchups to do, and couldn't be happier.

Tony H.

Extremely Satisfied

The installers did a nice job, were polite, and they finished on time. The new carpet looks great.

Michael M.

Extremely Satisfied

Jhon and his team did a great job with the carpet install today! They were very timely and detail-oriented with everything!

Kathy H.

Extremely Satisfied

We had Crew2 come and install our new carpet on our basement floor. Jhon and his team were timely and very detail-oriented! Highly recommended!

Anonymous

Extremely Satisfied

The Crew2 team that did the installation was very professional and did a thorough job. We love the way the floor turned out.

Anonymous

Extremely Satisfied

Adam and Jan from Crew2 did a fabulous job installing my floor. They were professional, polite and answered all of my questions.

Michael D.

Extremely Satisfied

We wanted to pass along positive feedback for our basement re-carpet job, performed by a team led by Elmer of Edinas Flooring. He and his team did an excellent job, including working quickly and determinedly on a 100-degree day. Thank you Elmer and crew!

Anonymous

Extremely Satisfied

This was my first experience with using Home depot services and I found the Crew2 team (Santos team) to be outstanding in handling our carpet removal and installation. They went above and beyond the call to make sure that my wife and I were extremely satisfied with the finished product. I would highly recommend this group to any potential buyers. As for the initial contact with the store expert, we were well taken care of by Doug Poush of your Apple Valley store. he gave us a clear understanding of the products available and made all the initial appointments. He made the purchase easy. Thanks.

Rob D.

Extremely Satisfied

I had new carpet installed yesterday. I forgot the installer name but wanted to let you know I am so happy with the job he did. He arrived right on time for our scheduled time and did a wonderful job with the install. He was also so friendly and respectful. Do my experience I'd highly recommend him for any future projects! Thanks!

Anonymous

Extremely Satisfied

I greatly appreciate Donna's help (Green Bay/Bellevue Home Depot)...the installer (Crew2) did a great job and the floor looks great.

Mary C.

Extremely Satisfied

Update to my previous post. But first, I'd like to thank Fernando for a job well done with the installation. Thank you! Today was install day! Yesterday, I received a call from Crew2 (on caller ID) notifying me of my appointment window of 10-1. This morning, I received a call at 9:50 from Crew2 informing me that my carpet was being loaded and they were headed my way. I got another call, this time from Fernando (the carpet installer) letting me know he was on his way. When Fernando arrived, he asked that we come out to the van to confirm he had the correct carpet (smart). Next, I showed him up to the 2nd floor where we were having the 300+ feet of carpet installed. He immediately noticed that he'd need help carrying the carpet up the stairs and around a tight corner. He made a call for back-up help. In the meantime, Fernando installed all tack strips (without damaging my baseboard heater fins), and installed our new pad. Back-up arrived very soon after. They did have to fold the carpet, to get all 12 ft around a tight stairwell corner, but with the power-stretching and seam ironing (all done by Fernando ), we couldn't even tell. He spent a solid hour alone on the carpet install, including power-stretching, and closet seams. Upon our final inspection, we were VERY happy. Our carpet looks great. Our installer, Fernando, was hard working and very respectful. One piece of advice for future customers, my wife and I had moved the bed and dresser out of the room ourselves and cleared the previous floor covering to the subfloor prior to Crew2 installation. This may have helped our job go as smoothly as it did

Linus

Extremely Satisfied

We are extremely satisfied with the installation of the carpet. They arrived on time and finished early. The workmaship look great as well. Great job and thank you!

Kathleen K.

Extremely Satisfied

The crew Ryan and Taylor were fantastic. They were on time,great installation, knowledgeable, fast, cleaned up after the work was done. We are delighted with our new carpet. Both did a great job and they exceeded our expectations. I would definitely use this service again.

Terry B.

Extremely Satisfied

The crew was Deleon2. They were here on time on a Saturday. Very friendly and explained everything very well. They works fast and efficient. The carpet turned out amazing I would recommend them to anyone needing carpet installed excellent job

Terri W.

Extremely Satisfied

Your crew was outstanding in most everything. In fact, the carpet was installed very nicely, better than it had been before. However, in one room the captured (weaved) a cord under the carpet (which I had to pull up to get the cord out). This resulted in about a 3

Annie F.

Extremely Satisfied

We were extremely happy with our carpet installers today

Sue P.

Extremely Satisfied

We had the crew install carpeting in 3 bedrooms, large family room, hallway, steps and den. Deleon was in charge of his crew which was himself and 2 additional people. They did an Awesome Job and worked so hard and professionally we could not believe they got it all done in a day. I would recommend Home Depot and Deleon and Crew2 100%

Bridget

Extremely Satisfied

Very happy with Deleon's crew! They got the job done fast, and were extremely professional! Would highly recommend them!

Dave H.

Extremely Satisfied

Branden was excellent. Professional communication. Arrival was on time and job was completed correctly.

Mike C.

Extremely Satisfied

Summer Project is completed! Crew2 of Fishers just left. Kendra and I are doing the Happy Dance. If you need flooring installed, Crew2 is the Best!

Mike C.

Extremely Satisfied

The summer project is finally completed! Thanks to the guys of Crew2 for laying the flooring...! Kendra and I now can start Summer Break.

Dave R.

Extremely Satisfied

Home Depot gets it: they very successfully integrate the store (shopping), the personal touch (measurement), the telephone (quote, delivery & installation followup) and the internet (order review, confirmation & payment) to make the buying experience efficient, convenient & enjoyable. Price was very competitive but the service sealed the deal.They now join my select group of large companies I like doing business with: Amazon, AT&T, Home Depot, USAA & Walmart. These companies all get it.

Brandon S.

Extremely Satisfied

Jose and his AGD crew were absolutely awesome! Three rooms with carpet and pad installed in about two hours. They cleaned up every speck of construction material and helped me move back all my furniture! Professionalism at its finest!

Anonymous

Extremely Satisfied

It was a pleasure dealing with both Home Depot and the flooring contractor Crew2. The two young men from Crew2 were professional and polite. Would highly recommend both!

Tim M.

Extremely Satisfied

Jose did a wonderful job. His crew was extremely efficient and friendly. I can see why you send him out.

Jay

Extremely Satisfied

Crew2 carpet installers were hard working and stayed busy with the work that needed to be done.